What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket.
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Transaction records are retained to meet standard financial accountability requirements and to resolve any payment queries you raise. We also collect device and session data when you log in, which helps us detect unusual access patterns and protect your account from unauthorised activity. We do not
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sell your personal data to third parties. Data shared with payment processors like bKash and Nagad is limited strictly to what those services need to complete your transaction. Your data is processed only in ways that relate directly to your account, your payments, and the security
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of your session. Eligibility to hold an account and the applicable data rules depend on your local law and the region from which you access this platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.